Madama Group is hiring in Amman. We are building a team of dispatchers, coordinators, agents and specialists who take real pride in the service they deliver. Every role below is based at our Amman office — browse the openings and apply online.
Madama Group is a business process outsourcing company based in Amman, Jordan. Our teams here handle dispatch coordination, operations and customer support for clients across the United States and the Middle East — which means the work is varied, the pace is real, and what you do lands with an actual customer the same day.
We hire in Amman for dispatch and field coordination, contact centre and customer support, team leadership, and back-office operations. Roles are based at our Amman office. Most involve working with English-speaking clients, so comfortable spoken and written English matters more to us than a particular degree.
At our office in Amman, Jordan. The roles listed above are on-site in Amman rather than remote, because the teams work closely together across shifts.
Mainly dispatch and field coordination, contact centre and customer support, team leadership in operations, and back-office administration. New openings are posted on this page as they come up.
Yes for most roles. Our clients are largely in the United States and the wider Middle East, so you will be speaking and writing English daily. Arabic is valuable too — many of our programmes are bilingual.
Open the position you want and complete the form on that page. It takes a few minutes: your details, your CV, and a handful of questions about the role. Some positions also ask for a short voice recording, which you can record straight from the page or upload from your phone.
Send an open application. We read every one and keep strong CVs on file for the next opening in Amman.
We're always interested in meeting talented people. Tell us what you're great at.
